Delete your Gripello account
How to delete your Gripello account, which data is deleted and what is kept for how long.
How to delete your account
- Sign in to Gripello in the app or at gripello.app.
- Go to “You”, tap your profile and open the “Security” tab.
- Choose “Delete account” and confirm with your password. If you only sign in with Google, Apple or Microsoft, set a password there first.
- If you are the only admin of a gym, make another member admin first.
Deleted immediately
- Your profile: name, username, e-mail address, profile picture and banner.
- Your password, two-factor methods, passkeys, linked Google, Apple or Microsoft sign-ins, sessions and devices for push notifications.
- Your logbook with all sends, your achievements and your notifications.
- Your beta videos and competition entries.
- Who you follow, who follows you and whom you blocked.
- Your memberships and roles in gyms.
Kept without your name, or for a limited time
- Reviews and grade votes stay on the route without your name.
- Defects you reported stay with the gym without your name, so they can be fixed.
- Activity log entries keep your username, or your e-mail address for entries about the account itself, until they are deleted after the 90-day retention period.
- A data export you requested is deleted within an hour, and its 7-day download link stops working at once.
- Server logs contain your account ID for up to 7 days.
- Daily backups still contain your data until they are replaced, by default after 7 days.
Cannot sign in any more?
Write to us from the e-mail address of your account and we will delete it within one month: